Juliette Andre MBACP Counselling and Psychotherapy in English and French
in West London W11 and Online

Privacy Policy

I am committed to protecting the personal data that you provide and recognise the importance of being clear about how I intend to use it.
This privacy policy relates to personal data I collect from you or that you provide to me, which will be treated in accordance with GDPR requirements (General Data Protection Regulations applied by European legislation).

1. Information held
In order to offer you the best possible service, I will require you to provide me with some information about yourself. These may include:
• Name
• Date of Birth
• Contact number
• Email address
• Residential address
• GP details

2. Basis for holding these information
As a member of the British Association or Counselling and Psychotherapy (BACP), I abide by the Code of Practice and Ethics required by this organisation.

I only use your data in relation to the delivery of my services, and do not use it for marketing purposes or sell to third parties. There are very specific limited reasons why I may need to share/process your data. In exceptional circumstances and in order to protect life or other circumstances stipulated by UK law, I may be required to pass your personal data to another person or organisation.

I will retain your personal data only as long as necessary to offer you services and as required by statutory regulations and by the BACP Code of Practice and Ethics.

3. Information about the data my website collects
This website uses cookies. Personal Information from your device is collected such as geolocation data, IP address, unique identifiers (e.g. MAC address) and other information, which relates to your activity through the site. You can choose your use of cookies via the pop up cookie notification and by following the instructions of your device preferences.

My website host, Webhealer, collects behaviour patterns of website visitors. This does not identify individuals but gives me data about: the number of site visits and number of specific page views.
You can find my website host’s privacy policy here: http://www.phdinteractive.co.uk/privacy

Website “Click here to email” button
No information from the “Click here to email” button is stored by the website or the website host. I use the personal data of your email address for correspondence with you regarding your enquiry about my services. I retain the information for the period we are in correspondence and then it is deleted as confidential waste. I do not use the information you supply via the “Click here to email” button for marketing purposes or share with third parties unless I am required to by law. I use Gmail when responding to website enquiries. Gmail encrypts messages in transit. This means that emails can’t be read by third parties in transit. Google servers are based in the US. Gmail as part of Google is covered by the US privacy shield (see https://www.privacyshield.gov/list for more information)

Third parties websites
There are hyperlinks contained within my website which link to other websites owned and operated by third parties. These third parties have their own privacy policies and I recommend that you consider those when using their websites. I do not accept any liability or responsibility in terms of the privacy and security practices of these third party organisations and their websites.

If you have any concerns about how I have used your data you feel free to discuss it with me.

My contact details are jandre.psychotherapist@gmail.com.
You also have the right to complain to the information commissioner’s office ICO.

This privacy statement is kept under regular review. Date of last update: September 10th 2018.

Please note that this document is my intellectual property and coping word for word will see Google penalise us both in search results.

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